After Sales Services

Maintenance Kit & Seminar

After installation, you will receive a project-specific playground maintenance kit from Landscape Structures. The kit will include a detailed maintenance manual, primer & touch-up paints, TenderTuff repair kit and structure-specific tools. Rec-Concepts’ project managers are available to review manuals with maintenance staff. Simply call and schedule an appointment.

Free Lifetime Annual Inspection

Rec-Concepts will provide annual inspections, free of charge, for the life of your playground structure. These inspections will include discussions on current maintenance, safety, and accessibility issues. Please contact your project manager to schedule your complimentary annual inspection.

Safety Audits

Rec-Concepts’ playground safety audits are a formal, fee-based, professional safety audit of play equipment. Unlike a simple inspection, an audit is an extensive, line-by-line review of the play area for compliance with both the CPSC and ASTM playground safety codes. You will receive a written report with a complete inventory of the play area components and a summary of any non-compliant items categorized by severity of the safety concern.

1% for Parts Program

Rec-Concepts will dedicate 1% of the total amount spent on Landscape Structures play equipment to offset the repair or replacement of items not covered by the LSI warranty. This fund is available for 5 years from date of invoice. It can be used to replace or modify any of the LSI equipment included in the original purchase. It may not be used to stockpile replacement parts or add new features to the play area. The funds can be held in project specific accounts. If parks departments or school districts  purchase play equipment for multiple sites, the funds can also be combined into one system-wide account.

Ask your play consultant for more information.